Category: Clients
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Twenty Minutes That Save the Shoot
I remember a corporate shoot three years ago where I spent forty minutes trying to find a power outlet in a room that turned out to be a converted storage closet, all while the CEO stared at me with increasing suspicion because we hadn’t actually discussed the floor plan. I had the best lenses money…
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Agree the Shots Before the Day
I once spent four hours in a drafty studio with a corporate client who insisted they knew exactly what they wanted, only to spend the entire afternoon telling me “that’s not quite it” every time I pressed the shutter. We had a document, sure, but it was a hollow list of nouns rather than a…
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They Cancelled Two Days Before
I remember sitting on a milk crate in a freezing studio three years ago, staring at a dead phone after a client ghosted a corporate headshot session. I wasn’t thinking about my aperture settings or whether my lighting ratios were perfect; I was thinking about the rent and the sheer, sinking feeling of a wasted…
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A Deposit Is a Commitment, Not a Favour
I remember standing in a drafty studio three years ago, staring at a client who had just spent forty minutes “thinking about” the lighting, only to ghost my invoice the moment the shoot ended. It wasn’t that they were malicious; they were just disorganized, and I was left holding the bag for a day of…
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When They Want It for a Billboard
I remember sitting in a dimly lit studio three years ago, staring at a final invoice for a corporate portrait session, feeling like a complete amateur. The client had loved the shots—so much so that they’d moved them from a tiny internal newsletter to a massive, billboard-sized campaign across three different territories. I had charged…
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Explaining Licensing in Three Sentences
I remember sitting in a cramped studio in East London, staring at a client who was looking at a beautiful, moody corporate headshot and asking why they couldn’t just “use it for everything”—the website, the annual report, and a massive banner outside their new headquarters. They weren’t being malicious; they just genuinely didn’t understand the…
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Selling Usage, Not Files
I once spent three weeks chasing a single invoice from a corporate client who decided, halfway through a global campaign, that my “standard” terms didn’t apply to their new marketing director. They weren’t trying to be malicious; they just hadn’t thought about how to handle usage rights clearly until they actually needed to put my…
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A Contract Is for the Day It Goes Wrong
I once spent three hours in a freezing studio trying to salvage a corporate headshot session, only to realize halfway through that the client assumed “all digital files” meant every single RAW file I’d captured. We didn’t have a piece of paper to settle the argument, and watching that professional relationship dissolve over a misunderstanding…
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What a Day Rate Has to Cover
I remember sitting in a cramped studio in East London, staring at a spreadsheet and feeling like a complete fraud because I couldn’t figure out how to quote a day rate that didn’t feel like I was stealing from the client. Everyone in the photography courses tells you to look at market averages or build…
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Pricing From Your Costs, Not Their Budget
Stop looking for a magic spreadsheet or a complex formula to tell you how to price a photography job; those templates are usually written by people who have never had to deal with a client changing their mind thirty minutes before a shoot. I spent eight years assisting, and if there is one thing I…
